Golem is the durable runtime for agents, their tools, and their artifacts. From business coding agents to phone support to per-user fleets, here's what it's built to run — and why.
AI agents
Featured agent use cases
Business coding agents
Agents that write and run small programs for people who never see the code — support, operations, analysis — running entirely inside Golem.
Examples
Support bot that writes a script to reconcile a customer's account
Analyst assistant that assembles a report from three systems
Ops agent that cleans and transforms the same spreadsheet every week
Prompt-to-app builder that ships a working front-end and backend
Phone & voice agents
Agents that answer the phone and stay on the line — voice to text to LLM to voice — with every call a durable agent that keeps its place.
Examples
AI receptionist answering inbound calls 24/7 for service businesses
Phone support agent that looks up orders and hands off to humans
In-product voice copilots streaming audio turn by turn
Slack and Discord bots with multi-turn memory across days
Customer support agents
A durable agent per conversation that survives crashes, redeploys, and migrations — held open for hours or days across chat, email, voice, and ticketing.
Examples
Support triage agent that resolves common tickets and escalates the rest
E-commerce concierge handling refunds, shipping status, and order changes
SRE incident copilot that triages alerts, runs playbooks, and pages humans
Per-conversation chatbot for SaaS customer success and onboarding
Internal data copilots
Agents inside an enterprise system of record, where multi-hour reasoning, durable RAG ingestion, and per-user permissions break naive implementations.
Examples
HR / recruiting copilot searching profiles and drafting outreach
FP&A planning copilot with NL-to-SQL across financial systems
Internal docs and knowledge agent grounded in wiki and tickets
Investment-research agent over filings, reports, and analyst notes
Per-user agent fleets
One durable instance per user, tenant, or device — millions of stateful agents that must be cheap, isolated, and individually addressable at scale.
Examples
Per-cardholder recommendation agents across millions of customers in finance
Per-tenant AI agents inside a multi-tenant SaaS product
Per-device operators for IoT fleets — homes, vehicles, sensors
Per-property concierge in real-estate or hospitality at scale
Regulated & on-prem agents
Agents in healthcare, finance, and government — running for days in your VPC or on-prem, with audit replay, tenant isolation, and language flexibility.
Examples
Healthcare claim review and medical-necessity decisioning agents
Mortgage underwriting workflow with policy checks and human adjudication
Financial-crime investigation across cooperating agents with a full audit trail
Document processing inside your VPC for HIPAA- and GDPR-regulated workloads
Classic durable execution
Not just agents — any workflow that has to survive
Overview
The workflows that have to finish — even through restarts, retries, and outages. Multi-step workflows that span days, payment flows that have to either fully complete or fully roll back, scheduled jobs that have to run on time even through crashes. It predates the agent era, and on Golem, the same runtime that runs your agents runs it just as well.
Examples
Charge a card, update the ledger, send the receipt — all-or-nothing, even through crashes
Subscription billing engines with retries, dunning, and proration
