Customer Experience and Engagement

User authentication and authorization flows

Secure and seamless user authentication and authorization are fundamental to modern applications. These processes often involve multiple steps, such as password verification, two-factor authentication, and role-based access control, all of which must work flawlessly to ensure system security.

Golem simplifies the implementation of complex auth flows by allowing developers to write them as straightforward sequences of operations. Its durable execution model ensures that each step of the authentication process completes successfully, even in the face of temporary service outages or network issues. This reliability is crucial for maintaining security and preventing unauthorized access due to interrupted authentication processes.

Multi-step user onboarding processes

User onboarding often involves multiple steps, from initial sign-up to profile completion and feature activation. These processes need to be reliable and able to resume from where they left off if interrupted, ensuring a smooth user experience.

Golem simplifies the implementation of complex onboarding flows by allowing developers to define them as a series of discrete steps. Its durable execution model ensures that each step completes successfully, automatically handling scenarios where users drop off and resume later. This results in more robust onboarding processes, improving conversion rates and user satisfaction.

Customer data synchronization across multiple systems

Modern businesses often use multiple systems to manage customer data, from CRM platforms to marketing automation tools. Keeping this data synchronized across all systems is critical for providing a consistent customer experience and making informed business decisions.

Golem excels at managing the complex task of customer data synchronization. Its ability to orchestrate multi-step processes reliably means developers can create synchronization workflows that update multiple systems atomically. Golem's fault-tolerant execution ensures that data remains consistent across all platforms, even if some systems are temporarily unavailable or if the synchronization process is interrupted.